question on Computer assisted sales process of vehicles?
features
A salesperson’s diary,Appointments, vehicle handovers and follow-up calls, what vehicle customer currently has and what they like. system automatically connects to the dealer management system and updates details of customers. An electronic brochure guides the salesperson and customer. system also provides product reviews collected and added by the brand and marketing teams. Following a test drive, the CASP can collect customer feedback on the driving experience. stock locator to source the customer’s desired vehicle. if not available, can place an order directly to factory.The finance presenter calculates and presents various financing options. credit checks the customer Finally, should the customer wish to make any amendments to a factory order, this can be done online from the salesperson’s terminal.
What do you see as the advantages and disadvantages from the point of view of the customer and also the salesperson?
Like i'd want the whole management team knowing every call or email or handshake i make.....
Sounds alot more $$$ than having four -color glossy brouchures in showwrrooms and offices. Even the smallest backwater franchises have computer or paper databases to print merge a weekly list of customers' service cycle, sales cycles
Do SMs want sales staff locating dealer trades? or adding to factory a order? That's SMs job. Are GMs actually going to buy PCs for 7 to 70 sales people? NIAMY.
Will it make less frequent, or shorten sales meetings?
Glad i could imput....
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1972 Magnavox console stereo sales booklet pictures.
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